

#46 Sweating the small stuff
The biggest news I heard this week was that 80% of the past year’s PFRA breaches were simply due to easy to fix poor field management....


#45 Keep your coins, I want change
With every conversation I have with agency CEOs and senior managers I will, at some point, stumble over the mention that face-to-face...


#19 Being caught jaywalking on your first day in Sydney
“We’re committed to doing it, but we’re not committed to how we do it.” These were the words of the CEO from one of my recent clients....