Guarding your charity's integrity: The power of supplier alignment and ongoing support
An area of our work that we know to be vital for the success of RG is due diligence and ongoing maintenance. We are fortunate enough to...
#94 How strong is your organisation’s immune system?
How strong is your organisation’s immune system? A quick look at your front line heroes - the supporter care team
I spy with my little eye...
With over 150 mystery shops under our belts, we thought it was time to share some of the top-level lessons we’ve learned. To portray our...
#86 We need to talk about phone
The team at Fundraising Partners couldn’t be happier, or more grateful, for the support we’ve received as part of the Irregular Giving...
#77 A New Hope or a Phantom Menace?
There is one question that has puzzled me for the past week - Is it possible to run a direct employment-only model f2f fundraising agency...
#75 Not a one-stop Shop
Two years ago, I kept hearing the same problem fall from the lips of my clients. They were told by me and others to move their f2f...
#73 The most dangerous time for F2F fundraising
This is, without doubt or hyperbole, the most dangerous time for face-to-face fundraising. We have recently witnessed the end of a...
#72 If you’re not training your team, who is?
“They’ve done it again” exclaimed Janet, the RG Manager of a major national charity, as she read an email from the latest bitter...
#71 Mixing it up with f2f
Before we set off on another journey together, I feel it would be negligent to not mention the alleged scandal that arose this week in...
#70 Let’s ‘blue-sky’ the basics!
Ken Burnett, in his book the Zen of Fundraising, teaches us, that as fundraisers, we should strive to be 15 minutes ahead. This mindset...