Guarding your charity's integrity: The power of supplier alignment and ongoing support
An area of our work that we know to be vital for the success of RG is due diligence and ongoing maintenance. We are fortunate enough to...
#94 How strong is your organisation’s immune system?
How strong is your organisation’s immune system? A quick look at your front line heroes - the supporter care team
#72 If you’re not training your team, who is?
“They’ve done it again” exclaimed Janet, the RG Manager of a major national charity, as she read an email from the latest bitter...
#60 Donors say the darndest things
Whether it’s hearing “I can’t give to you because if I give to you, I’ll have to give to everyone” or “OK, I’ll help, but only because my...
#47 279 out of 280 cannot be wrong… can they?
In a week where Scentre reveal a ban on acquisition, including charitable f2f, in their highly regarded Westfield shopping centres, and...
#22 Spending $446 on bunny meds, but I don’t give to animal charities
When I write “I don’t give to animal charities” I don’t mean that I won’t give to animal charities, I mean that I haven’t yet. Six years...
#13 Finding the balance between revenue and relationship
Many regular giving managers will frequently assess the health of their program by running reports that measure the cost effectiveness of...
